State Farm® Insurance Agent Vic Jimenez
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dakota Litton
October 7, 2024
"Got the chance to work with RoAnn on a new policy bundle. All of my concerns were handled effectively and efficiently. I look forward to working with her in the future!"
"Thank you for sharing your experience, Dakota! We're so glad to hear that RoAnn was able to address all of your concerns efficiently and provide great service with your insurance needs. We'll be sure to pass along your kind words to her. We look forward to continuing to assist you in the future! – Vic "
Toni Poole
September 27, 2024
"Rhea is AMAZING, so knowledgeable and great to work with! Highly recommended!"
"Thank you so much for your kind words, Toni! We're thrilled to hear that Rhea has been amazing and provided such knowledgeable service. We truly appreciate your recommendation, and we’re lucky to have her on our team. If you ever need anything, don’t hesitate to reach out—we’re happy to help! – Vic "
Zack Cochran
September 27, 2024
"Rhea is the goat when it comes coverage! She gives a great service with great communication! Would recommend to anyone for any insurance needs!"
"Thank you so much for your awesome feedback, Zack! We're thrilled to hear that Rhea has provided you with such great service and communication. We truly appreciate your recommendation, and if you ever need anything, we’re happy to help! – Vic "
Jacob Cochran
September 27, 2024
"I had Rhea Barbee help me out to get insurance. She is very professional and fast on getting me a quote and getting my family's car insurance . More than satisfied. Highly recommended"
"Thank you for your kind words, Jacob! We’re so glad to hear that Rhea provided speedy service in helping with your family’s auto insurance. We’ll be sure to pass along your appreciation to her. Thank you for recommending her, and if you ever need anything else, don’t hesitate to reach out. We sincerely appreciate your feedback and support of our State Farm team! – Vic "
Dallas Lobo
September 27, 2024
"Definitely easy to deal with and I was in and out in under 5 minutes. Plus they beat 3 different quotes for other companies ."
"Thank you for sharing your experience, Dallas! We’re glad to hear that you had a fantastic experience with our State Farm team. We sincerely appreciate your feedback and support! – Vic "
Lisa Wells
September 27, 2024
"Working with Vic and his team is great. Getting signed up for my policies with them were quick and easy."
"Thank you for your feedback, Lisa! We're so glad to hear that working with our State Farm team made the process quick and simple for you. If you ever have any questions or need further assistance, we’re happy to assist! – Vic "
Torie Jane Barbee
September 27, 2024
"I’ve been using Rhea as my insurance agent for the past 5 years or so. Amazing service and always going out of her way to help!"
"Thank you so much for your kind words, Torie! We’re thrilled to hear that Rhea has provided you amazing service over the past 5 years. We’re lucky to have her on our team, and we’ll surely pass along your appreciation. If you ever need anything, don’t hesitate to reach out. We are happy to assist you with your insurance needs! – Vic "
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September 27, 2024
"Subject: Outstanding Service from State Farm! I've always been impressed with their exceptional service. The representatives I've worked with have been incredibly helpful, knowledgeable, and always willing to go the extra mile. They've made the process of adjusting deductions, like getting a quote for our new secondary driver or making policy changes so easy and stress-free. I'm so confident in the quality of service I've received that I would highly recommend State Farm to my friends and family. If you're looking for a reliable and trustworthy insurance company, I can't recommend them enough."
"Thank you so much for your kind words and glowing review! We're thrilled to hear that you've had such a positive experience with our State Farm team and that we've been able to make the process simple for you. It’s wonderful to know that our dedication and service have earned your support, and we truly appreciate your recommendation to your friends and family. If you ever need anything, don’t hesitate to reach out. We are happy to assist you with your insurance needs! – Vic "
HC Richards
September 26, 2024
"We have had State Farm for over 20 years from life insurance to car and home insurance. The group of people we work with at this location are wonderful, very professional and kind. They really do care and explain very well and give you all the options. The only reason why I didn't give 5 stars is because the prices are higher than years past, but that is out of their control. Otherwise, this State Farm location and the people that work there are great! We would always recommend State Farm!"
" Thank you so much for your thoughtful review! We truly appreciate your loyalty to State Farm over the past 20 years and are thrilled to hear that you've had such positive experiences with our team. Your feedback means a lot to us, and we’re happy to help with any questions or concerns. Thank you again for your recommendation and ongoing support! - Vic "
Rhea Barbee
August 2, 2024
"Vic is amazing 👏 thank you for running this great office"
Joseph Robinson
May 10, 2024
"I’ve been with Vics office and State Farm for 2 years now. Signed up with Diana, who was helpful in making sure I got all the savings she could find for me. I’ve dealt with everyone in the office. They will take the time to make sure any questions and concerns you have are addressed. Last year, I was rearended by a Progressive customer and began a nightmare of trying to get the other insurance company to provide me with a rental car and resolve the claim. Two weeks in Progressive was still dragging their heels “investigating” their own policy holder and not moving forward with anything so the office jumped in and State Farm took care of me and are now dealing with Progressive themselves to get everything resolved. I’ve had to deal with everyone here and have never been let down. Thank you, Vic!"
":Thank you for sharing your experience, Joseph! We're so pleased to hear that Diana and the rest of our team have been able to assist you effectively. Our goal is to make sure our customers feel supported and taken care of. We appreciate your support in our office, and we look forward to continuing to serve you with the same dedication and care. Thank you for choosing our State Farm team! – Vic "
Kimberly Mader
February 24, 2024
"Been dealing with them for a few years"
"Thank you for the review. We appreciate you trusting us with your insurance needs. "
Kamil Hallak
January 25, 2024
"The best insurance agency I’ve worked with"
"Thank you Kamil. We always enjoy our chats with you when you come in. You and your family are always a delight to work with. "
Ashley LS
December 14, 2023
"I have had insurance with this company for a very long while. Rhea, Vic and Kimmy was great to work with I've Never had any issues with the staff however now there is an older lady in the office and she has NO CLUE what she is doing. I ask to speak to someone else everytime I call and she answers and nobody is ever available according to her. She always says they're not in or they're in another office its only her so you have to deal with someone that doesn't know what she is doing. She starts talking about other peoples policy and claims who are not even on mine, a claim from another person that she insisted was mine. My bill was double what I normally paid a month!! She absolutely should not be working with people especially in a insurance office as she has NOT the slightest idea what she is doing and can truly mess someones policy up or their claim. I own a small business and I have never treated any of my customers the way this lady talks to people. I'll be looking for a new agency to go to since I can't speak to anyone else about my policy that is jacked up for no reason of mine!"
"Thank you for bringing this to my attention. You can always email me directly when you have an issue that cannot be resolved to your satisfaction and I will make sure you have an answer. I do try to leverage my time through my employees, but my ultimate goal is to give you the best experience possible. "
Odalys Fajardo
November 3, 2023
"They are trying to charge my SO and I double what we were paying 2 months ago for the same exact items we had insured (besides one addition that should’ve been an additional $20 a month). I changed to a different agent and after recently moving discovered that my address was incorrect and was told that only I had changed agents and not my SO even though we’re on the same policy. I will also mention that just for them to do the change of address for our policy it took them over a week to do and multiple phone calls with them. I had told them on the phone mid October that we were BOTH changing agents since we were on the same policy and was told it wouldn’t be an issue. Then Rhea claimed that my SO came in this week to change his address to a previous address which is NOT true. He had not been in the office nor talked with their office since September when we made that addition. Further, she had told my new agent that if he wanted to change agents he would have to come into the office to do so and they had mentioned how I had changed by a phone call and that’s when Rhea decided that it was fine for him to call and make the change rather than coming in. I’m very upset with their work as I am being informed of other discrepancies that were being made on our policies which would explain the sudden increase in such a short span of time. Vic needs to rethink who he has working for him and reevaluate the training his employees have received as the work they have done is completely ridiculous and frankly unprofessional. I’ve had other individuals who have also switched agents and have had the same experience with Rhea and Vic’s office over similar issues. 10/10 do NOT recommend. I suggest looking for an agent elsewhere"
Corey Carter
October 24, 2023
"I've been with vic and his team since I was old enough to drive and have never had a negative experience with them!"
Paul Foster
October 1, 2023
"Very reliable State farm is"
"Thank you Paul, It is always a pleasure to assist you."
Shawn Buck
July 14, 2023
"This month marks 20 years since I first came to Vic’s office when I moved to Columbus and selected him as my new agent. I am originally from a small town and at this office I still get that small town feeling even in a big city with the excellent service I am provided. I am so lucky to have Vic, RoAnn and Diana as the people that are taking care of my needs there. Recently I have done a lot of adjustments and additions to my policies to which RoAnn has been amazing with her assistance every step of the way. She has made this unbelievably easy for me and every time I pick up the phone to call in I feel like a VIP. Thank you all again for everything you do for me!"
"Shawn, Has it been 20 years? I'll never forget the day you came in. Not only did we conduct insurance business, but we laughed like we were old high school friends. It does not surprise me that we ended up having several friends in common, all whom I have the same type of relationship with. I guess this big city isn't so big after all. Thank you for your continued business with us, and we always look forward to seeing you come in. "
Rachel Fincham
April 29, 2023
"Way over charging people for there insurance needs. They quoted me $ 247.52 and everyone else for the same insurance needs for one car. I get quoted average of $ 112.47 an the lowest price I got quoted was $ 89.00 monthly."
"Hi Rachel, I am sorry to hear about your dissatisfaction. My team and I are committed to improving this issue and delivering the service you deserve. Contact us at 614-272-5456 or email me at Vic@vicjimenez.com, whichever is most convenient. We are looking forward to working with you towards a resolution to your concerns."
Kyle Cochran
April 1, 2023
"Rhea has been my agent for 10+ years. She is always responsive. She always beats the competitors. Highly recommend Vic Jimenez agency"
Evens Everything
March 13, 2023
"I used to have other insurance but just started with State Farm today, am very happy to work with State Farm. *Rhea* was very helpful and she tried to get me a good deal, I hope every new costumer have the chance to start with her."
"Thank you for the great review. Rhea is such a tremendous asset to our office. She takes great care of our clients and makes sure they are properly covered for an agreeable rate. We thank you for trusting our agency with your insurance needs. "
Matthew Rowles
April 25, 2022
"I’ve had an auto and home policy with State Farm for over ten years and specifically with agent Vic Jimenez for most of that time. Vic makes dealing with insurance easy. He takes the time to explain everything, provides his expertise when it comes to best coverages, and does it all with smile and superb customer service. He has answered every question I’ve ever had with more than just an reason, but also the relevant context. I’ve been to his office on a few occasions and everyone there is wonderful to work with, but generally we are able to handle our business over the phone or by email making it all very convenient. The State Farm app makes referencing my policy and payment information quick and easy. Bottom line, State Farm may not be the cheapest insurance out there, but the support of having a dedicated agent rather than a generic 1-800 number makes the premium worth it. Having a great agent like Vic makes it a no-brainer."
"Thank you for the review Matt. We have worked hard over the years to learn how to do things efficiently and effectively. I am so lucky to have a wonderful team who is also dedicated to making our clients lives easier. Of course, servicing wonderful people such as yourself makes our lives easy too! Thank you for trusting us with your insurance needs. Vic Jimenez"
Laura Shoemaker
February 22, 2022
"Great service! Everyone in the office are attentive and friendly. Any concerns are addressed immediately and communication is awesome"
"Thank you Laura. We are proud to have kept you and your family as happy customers over the years."
Lisa K
January 6, 2022
"The people I have talked to were very knowledgeable. Haven't talked to Vic for at least 3 years!"
"Thank you for the review. I have to agree with you that we have a great team. They are quick to answer the phones and take care of all calls swiftly. Whenever you want to talk to me please ask for me as I do have a flexible schedule. Thank you again Lisa."
kamil hallak
December 6, 2021
"I am very happy to work with State Farm. Rhea is very helpful and is always trying to get me a good deal. She follows up with me every time I need something from here. Thank you for all you do."
"Thank you so much for leaving us a review. Rhea has been an integral part of our team since 2009. She is customer focused and enjoys helping people navigate their insurance needs. We are lucky to have her as part of our team."